We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
Shipping time varies by location. These are our estimates:
| Location | *Estimated Shipping Time |
| United States | 10-30 Business days |
| Canada, Europe | 10-30 Business days |
| Australia, New Zealand | 10-30 Business days |
| Central & South America | 15-30 Business days |
| Asia | 10-20 Business days |
| Africa | 15-45 Business days |
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
We do not issue the refund if:
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
Top picks just for you
Shipping was very fast!!! Product 100% corresponds to the description. Color of light is true neutral day light (no blue, no yellow) nicely white. Wattage correspond with specification. Wastage of one LED light from lamp is 0.15W. In 36W lamp is 240 pcs of LED lights. I highly recommend this store!!!
It's a whole thing. Great packaging. The quality of painting is not very...
interesting fiitinig, but overall looks and works fine
Received in 4 days The product complies with the description I would leave a 2EME opinion after installing it After the materials are plastics but my air of good quality
It's OK, it's light in the hallway now. An excellent lamp and installation is easier nowhere. It is recommended to buy.
Very strong light. Would be great chance its intensity with a dimmer. But maybe the inserirò I. Very bright light. Really powerful. Very good buy quality/price.
Looks ok. Packing 5 + The whole thing has arrived. The lamps themselves look good. Qualitatively. I took two small ones with a motion sensor in the entrance and a large one in the bedroom. Later I will add a review
I took 48W of natural color per room 22 m2 The lamp is small in size only 30 cm, but it shines brightly and there is enough lighting. If you look at her eyes. I think less power would be enough. Delivery by courier to door
Very cool lamps!
Thanks to the store, packed just fine, I recommend
Светильник получен согласно описания,подключил, работает, заказываю не первый раз, первый вышел из строя через два года интенсивного использования, рекомендую.
The lamp came quickly, works normally. No complaints.
fonctionne parfaitement éclair très bien. livré en France par GLS, le colis est arrivé en bon état.
Good light, light up fine 25mq
Already bought 2 of 48W 4000k but the 30cm size and so mutch bright they are more to the white then the warm. So I bought other 2 but 3000k and they are little less bright (normal because the lower color temperature) but still plenty of bright! Hope they last.
As last time everything is fine, only one thing, the delivery of the gait dropped it once can be seen on the box, and one eyelet broke, but it does not work not work which I am very happy about! Many thanks to the store! It came even faster than expected...
Looks good , didn’t try yet
At 10 squares shines brightly. I advise you to buy.