We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
Shipping time varies by location. These are our estimates:
|Location||*Estimated Shipping Time|
|United States||10-30 Business days|
|Canada, Europe||10-30 Business days|
|Australia, New Zealand||10-30 Business days|
|Central & South America||15-30 Business days|
|Asia||10-20 Business days|
|Africa||15-45 Business days|
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
We do not issue the refund if:
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
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The oil has a great fragrance. I use it in a diffuser.
This is an amazing essential oil, so many uses.I’m glad I finally caved and bought it, yes the hype is real and legit it’s that great & I definitely will buy again.
My kids go to sleep to the smell of diffused oil. Great price!
Sent is very strong and can smell bad if too much is used
I love the smell of the combination of spearmint and eucalyptus!
I've used it for years to help with the cold and flu season. I wear a necklace that holds a disc with whatever essential oil I put on it.
I’m really smitten over this product. This is the bomb. It smells just like Spearmint should. When I smell the diffused spearmint it makes me happy and brings me a lot of joy!
Really can't beat these oils. Quality is amazing for the price. I use a lot of oils. I make roller blends, diffuser blends, room sprays, cleaning products, bath blends and these oils have all been great!
I find this to be a good quality product and the price is very good. The scent lasts a while.
This is my favorite essential oil. Really works. Arrived as expected.
The fragrance came quickly. I opened it and the fragrance was not as strong as others I have used. When used in my diffuser, it was not strong and the fragrance did not last long.
This oil makes me feel happy!! I love it!!! I rubber a drop on my wrists and chest.
I use this Oil when it's Flu season. It really helps, and it's great. I highly recommend it!
Love the scent for my diffuser at night. It helps me breathe and helps with allergies. I also add a few drops to a water spray bottle to keep insects from coming inside the house.
Smells good and the scent lasts long.
Good! I am using this oil for headache , muscle pain or for relaxation. It smells great, it’s not too strong of a smell or overwhelming.
Try to use this spearmint oil! I rub it on the outside of my throat and chest after my shower and it really opens me up. It's magic!
I use it for cleaning.
Product was as described, came quickly. I love oils for everything!
It’s not because the product it might be because I add too much to my machines and I get migraines
Great product. Fast shipping
I feel safer knowing this aroma formula is providing safety for my mom in the nursing home, and the staff loves the scent so they visit more with mom instead of hurrying out.
The fragrance was not as strong as expected and the smell does not last long - even when using a diffuser.
There is some sort of odd fragrance. When you first smell this, it's OK, but after it's been warming for a while, there is an off-putting smell.
This works great.. we love the smell. When we feel something is coming on, we put this on.