We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
Shipping time varies by location. These are our estimates:
Location | *Estimated Shipping Time |
United States | 10-30 Business days |
Canada, Europe | 10-30 Business days |
Australia, New Zealand | 10-30 Business days |
Central & South America | 15-30 Business days |
Asia | 10-20 Business days |
Africa | 15-45 Business days |
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
We do not issue the refund if:
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
Motion Detection Security Indoor Camera
Camera's came really quick less than 10 days. I had a problem with the camera needed to update it but the store helped me so good. They deserve 5 stars the camera works great will be buying more
It's a past function and easy setup and it goes great. I'll buy another one again.
Works well with Smart Life app
All perfect and fast. Order on the 27th and received today. Linked smoothly in Smart Life.
설정도 쉽고, 가성비 좋습니다. 적극추천은 좀 그렇고 그냥 추천할만 하네요.
Super Good super quality I hear when I speak I do not know if I can talk to the microphone if I'm not on the inside of the house I do not try when I leave the house I would try, buy 20 euros for France received in 1 week
2nd time ordering… received after 14 days from order date … fast shipping
Excellent image quality the config under Tuya is ok the motion detection works wonderfully the motion tracking on the other hand was reversed the camera turned in the other direction after taken Contact with the store and sends an update to do by mini SD everything is in the order all in ChineFrance delays and rates more than Acceptable In short not much to complain if there is only one option available for the automation scenario mode of Tuya it would be good if there was power onOff detection onOff etc more motion tracking onOff But it is already really great for this price
funciona bien correctamente esta bien todas las características técnicas solo los sensores de movimiento aún no los puedo controlar y funcionan solo los laterales, pero buena calidad de video tanto de día como de noche muy buena comunicación con el vendedor
Product and good communication with the excellent store!
Ziet er goed uit nog niet geprobeerd net gekregen thanks
Came as in the picture, white. Included is a wall mount and a cord with a plug. I connected the instructions without problems. The only thing with the cloud storage has not figured it out yet. Works while everything is fine. In the online picture is a little late, but it's because of processing and transmission, not critical.
Delivery 4 weeks. It's whole. Self-testing the camera well, very loud :) the quality of shooting, good, sound of course,-it is very desirable to be better. :). In general, we are happy
Works well, there was a problem with the installation, but after reading the instructions all OK.
Very good product. Complies with the description. Fast delivery.
rapido
The product was nailed without damage, it works normally, the store is sociable. Recommend!
All right
IMPORTANT: If your WIFI router's SSID is set to hidden, this will NOT make any connection no matter how many times you tried. I learned it the hard way. So much time was lost until I tried it. Video quality is good and acceptable for a security/surveillance camera. Night mode is good as well. Build quality feels alright. But the body and the antenna are of different shades of White. Next for me is to buy a long enough USB cable to keep this powered on after installation. The phone app works wonderfully. Motion detection feature works but I could take a minute for your phone to get a notification. Tracking feature is kinda broken I think. Doesn't track anyone. I prefer the motion detection than tracking. Also the 2-way talk back feature works. Buy a good size SD card or a cloud service to save your files and you're good to go. Happy with the product and it's price. Recommend