We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
Shipping time varies by location. These are our estimates:
| Location | *Estimated Shipping Time |
| United States | 10-30 Business days |
| Canada, Europe | 10-30 Business days |
| Australia, New Zealand | 10-30 Business days |
| Central & South America | 15-30 Business days |
| Asia | 10-20 Business days |
| Africa | 15-45 Business days |
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
We do not issue the refund if:
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
Top picks just for you
Noisy of course. But his function performs. Assembly is good.
Принес курьер,за 7дн.Пылик,небольшой но увесистый.матовый пластик,только вставка гленец,ну без него это будет не Базеус.Порт usb C,индикатор,кнопка вкл.В комплекте кабель,2 насадки, 1 на выдув,и комбо щетка щель.и инструкция.,мешочек для хранения.Все это в очень качественной упаковке.
Took for a sample, tired of paying for a vacuum cleaner on washes, the quality of their work is not always on top. Completeness in the photo, there is a vacuum cleaner, a cover, a USB charging cable, a nozzle for suction and blowing garbage on a corrugated tube. Suction mode one. Places in the trunk almost will not take, I hope with its task will cope.
Very surprised, she arrived in 13 days in Peru. I don't open it yet because it's for gift, but the packaging is very good, the box makes you think it's good quality
very fast service and shipping
Days were shipped in only four EE ^^ (GMT day night in order, 23L afternoon arrival) baseus product believe buy can only etc.. ^^ Pouch with four EE ^^; inside the box. Just throw 뻔.
Delivery fast courier home. I liked the vacuum cleaner. Very compact. For its size works well. Everything corresponds to the description on the site. The order is satisfied. Recommend
The vacuum cleaner reached France quickly. The color is very beautiful. The job does well. A little noisy. Bought for the House, collect crumbs from the tablecloth. Includes pouch, charging wire and nozzle brush and cone. Packed well.
Convenient and compact vacuum cleaner, suitable for cleaning some small debris clusters (for example, sand on the driver's car mats and passengers or cleaning dust out of small niches or water. Came in 4 days by courier to door. There is a suspicion that the paper filter will get hit very quickly with dust and the vacuum cleaner will lose in power, it is better to order additional to replace or before it to put some some some so that it can be washed from small particles of garbage (there is a place before the filter).
Good pollen. General cleaning in the car is not very convenient for them to do because of a small garbage receiver. But suitable for taxi drivers. If for example, the child will cover the biscuits in the back seat, you can quickly clean up. Also suitable for cleaning laptop or computer. I recommend the goods and the store.
excelente
굉장히 만족합니다. 후회하지 않으실겁니다. 2개살걸 그랬어요
Very fast delivery. Wonderful quality of goods and packaging. Everything works as in the description. Thank you. I'll advise my friends.
Came quite quickly, the package is whole. Quite weary, blowing well, the capacity for garbage is just a toy (very small). During work, the sound is almost like an adult vacuum cleaner, humming decently.