We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
Shipping time varies by location. These are our estimates:
| Location | *Estimated Shipping Time |
| United States | 10-30 Business days |
| Canada, Europe | 10-30 Business days |
| Australia, New Zealand | 10-30 Business days |
| Central & South America | 15-30 Business days |
| Asia | 10-20 Business days |
| Africa | 15-45 Business days |
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
We do not issue the refund if:
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
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The order was delivered very quickly, everything is whole. Excellent set, I recommend to buy
Delivery to the city of menshe, on the city. I want to take a mineyurnia, for Delikat robitt. Pincet yakusnaya, do not bend. Recommend.
It came all wrong ordered, I have to prove it. Otherwise my daughter will love it for her crafts
The goods came to Postamat in 13 days. Very convenient set, complete with rods, two tweezers and a knife. There is on/off switch on the gun. Everything works fine, but it flows slightly. Heats up quickly. In general, I'm happy)
I'm happy with the purchase. Goods as in the picture. Delivery 4 days to Moscow. I haven't checked the gun yet.
The order came quickly, in 4 days by the delivery service, Courier. A good set, all you need, in a set of 2 tweezers, a collet knife with spare blades, antistatic boaslet, a small plastic container with sections. The pestalet itself looks quality, the glue Rod comes without problems. In general, the purchase is satisfied.
Looks amazing. Everything is there. Its a bit smaller than I expected, but I think thats better for more intricute things like I intend to use it for (sculptures etc) it will mean getting glue will be harder to find, but there's so much here already to work with. Haven't tried it yet but can't wait to give it a go. Will update when I have.
thank you very much I love it and it came really earlier than expected
Courier to the door! Cool set! In a cheholchik. Does not smell!
It's fine. Delivery mega fast. I haven't checked yet. As I try, then I'll add a review. Many thanks to the store!!!
Delivery 12 days, track tracked. It came packed in a regular pupyrku, but all the bubbles, already someone burst)) inside everything is the whole, it's more like a case. In the case until I tried, later I will write a review.
Excellent set, original photos attached. The store's description is accurate. Fast delivery to Mo. A small and compact gun, conveniently lies in the hand.
A good set, everything corresponds to the description, it works. The gun is small, convenient to work. Recommend.
Hello! Ordered for making crafts with a child. Delivered quickly by courier to the house. Very polite Courier. The set is good. The baby is happy. Recommend!
My best buy for Ali!! Super quality, great the uses, very well skleja. In pictures examples as helped me create my dress to party tematyczną to friend.
It came very quickly to the Kemerovo region! The goods are satisfied. Seller recommend!
Achrenical set!!! Shipping fast.
The parcel came quickly, literally in four days! Packing whole no complaints! The product corresponds to the description! Seller recommend! Later I will try on the case and complement the review!