We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
Shipping time varies by location. These are our estimates:
|Location||*Estimated Shipping Time|
|United States||10-30 Business days|
|Canada, Europe||10-30 Business days|
|Australia, New Zealand||10-30 Business days|
|Central & South America||15-30 Business days|
|Asia||10-20 Business days|
|Africa||15-45 Business days|
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
We do not issue the refund if:
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
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Amazing quality, very pleasant scent!! It really does freshen the air in the car and not just masks it like other air fresheners… The size is also perfect for the car, it’s not bulky, so it doesn’t take extra space. Really appreciate this product, 5 stars!!
Great product, recommend it to anyone who wants a simple and strong air freshener for their car
Love it! The design is really great!!!! I wanted something simple, not sparkly for my car, and this is just perfect!!
Bought two of these for my wife’s car and mine. We both are very satisfied with the quality, seems durable and long-lasting. They smell nice and don’t irritate me (I hate too sweet scents, so this one is perfect).
Very small, I like it. Easy to attach to the vent, holds on there well. The scent distributes surprisingly well also.
I really like the smell of it and that it can be easily attached to the vent… But the size is not right for me… I just wish it was a bit bigger, but I guess then it wouldn’t be so convenient in the car…
Good quality, good price. Nothing to complain about really, everything is right with this freshener
Got this a couple of months ago and now ordered a new one, it’s perfect!!! Love the scent a lot, the shape and size are nice too