We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
Shipping time varies by location. These are our estimates:
Location | *Estimated Shipping Time |
United States | 10-30 Business days |
Canada, Europe | 10-30 Business days |
Australia, New Zealand | 10-30 Business days |
Central & South America | 15-30 Business days |
Asia | 10-20 Business days |
Africa | 15-45 Business days |
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
We do not issue the refund if:
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
The parcel came within 2 weeks, all according to the description. Loud, connected immediately. I recommend the producer.
Ordered 11.11, took 24.11 very quickly The box is crumpled, but the case is not damaged. The sound is above average, but for my money I'm quite satisfied
The goods came before the deadline! Headphones work cool, audibility is excellent, children liked!
Headphones are happy. The sound is a good material from which they are made pleasant and durable. It is worth noting how beautiful the percentage of the charge of the case looks, it really looks beautiful
The goods did not come as quickly as I would like, well, come on, corresponds to the description, came almost charged, the packing is slightly crumpled, and it's not pleasant,, I would like that I would pack it more seriously, and so everyone is happy, I did not check the work, because it's a gift. I did not communicate with the store.
I'll start with pluses -The sound goes good, does not wheezing does not growl and does not perdit, pleases -Finally, I can charge both headphones and phone at the same time probably harmful to the battery of the ears... But I 've been waiting so long for this -Pretty light, I imagined this whole pocket would be heavy like a brick. -The volume is sufficient, does not scream in the ears, but Bass some music interrupts. For fans of perfect listening to tracks for such money will not work. And everything is exactly repeated, the sound is good. What I saw from the minuses -At first glance, these light bulbs like a night light, lights the whole room poisonous such a green light, in the eyes in the light, but I think I'll get♂& Middot; -The length of the headphones is not universal, not critical but the tops of the headphones with the ears bulge)
The goods came to Ukraine in less than a month. Very fast. Headphones are the same as in the description. My boys really liked. Take and will not regret. Packed qualitatively.
it is the 2nd time i order them, quality is good but micro is not the best, i faced same problem with most Bluetooth earphones you have to speak loud or to be in a quiet place to be heard properly. battery is very good and it can also charge your phone which is appreciated. i recommend this store and this item thank you very much
Good afternoon, ordered 14.09.21 came 27.09.21 went 14 days (very quickly), I did not expect. Packed well in the air bag so as not to hit the goods. The equipment is all right. The wire for charging is very small, not more than 10 cm. The headphones lay separately from the box, when I put them inside began to charge and showed about 53%. The sound, as for its price, is normal. Audibility is good. The phone was connected immediately. How much does the charge hold yet did not check.
Пришло быстро, все работает хорошо, коробка слегка помялась при доставке
Ordered 16.12-received in Tula 20.12, tracked. Description corresponds.
All as in the photo. Big + This is the lustrous delivery speed. It came sooo fast. Just over a week. In the kit there are 3 spare Rizin pads and a short cable for charging. Recommend.
Headphones Super, delivery to Ukraine, Mariupol-14 days. Keep the charge for a long time, the only thing that the box is very bright, but it's not a problem. Black and gray box normal backlight After I tested, I made three more orders. The store is a huge lake ....
This is my first order on AliExpress and this store. Pleasantly pleased with the clear work on payment, delivery, tracking, notification. Very satisfied! This order placed 16.10.21, was immediately shipped, 06.11.21 was already in place of receipt, next to the house, you could even choose the address of the delivery point of the carrier in Ukraine meest Express (on other orders, the new mail also provides this opportunity). Delivery took 20 days, I consider a good result! The headphones themselves arrived in integrity and completeness, meet the description, externally liked, neat. A little was deformed the edge of the package, but the contents are OK. Working capacity has not yet checked, I hope will remain the same pleasant feeling and then I will add this review. With the store did not communicate, there was no need, the work is very satisfied!!! All good and peace!!!