We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
Shipping time varies by location. These are our estimates:
| Location | *Estimated Shipping Time |
| United States | 10-30 Business days |
| Canada, Europe | 10-30 Business days |
| Australia, New Zealand | 10-30 Business days |
| Central & South America | 15-30 Business days |
| Asia | 10-20 Business days |
| Africa | 15-45 Business days |
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
We do not issue the refund if:
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
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Compliant product. Arrived very well packaged. Product pleasant to the touch.
Well packed from damage. To work, you need to buy 4 batteries and soap) the dispenser is small enough. Photo to compare with the Xiomi dispenser.
Very happy. A small volume is true, but it's not scary. There's a little kid in the house. It's good that not ceramic (the former dispenser has broken the child). Very pleasant to the touch. Stylish. Soap consumption is not economical))
box totally damaged, like someone has rhipt it apart.
Beautiful design and very well made with high quality materials. The instructions does not make clear If It is needed to mix water with the soap. Anyway, works perfectly as expected and produces a good foam.
Free shipping to Spain to tardado month and medium But I am very satisfied with the purchase, is very quality nice, Leads 4 batteries and moment not be what durarán But recommend al 100x100
Product was well packaged and arrived here without damage. The delivery time was 12 days from order confirmation. The plastic has brightness, unlike most photos ad in which he appears to be matte. Liquid dispensed quantity is good, but concentrate excess when soap is used. My recommendation is dilute soap water when the liquid is very concentrated. Recommend buying. Remark: the last photo was taken during the second dose it was over 2 seconds with hand sensor.
Product well packed. works as IT should. quality is wow! thank you
Satisfied with the goods. Beautiful, nice to hold in hands, no prints remain, everything works. A little noisy. Was perfectly packed
18 days delivery, I would say quickly. Quality and work are excellent. The family is delighted. Would there be any adjustment of the feed (my opinion is much on), in general it would be cool.
It came quickly, it looks pretty, matte black, despite the fact that it looks like a small soap was packed enough
Have three of these. Love it. Many gadgets in the home, my friends are impressed.
awesome product I like it. everything as described. it give enough and very reasonable amount of soap.
Good material, nice design, good size.
Диспенсер получила через месяц.Пену делает хорошую.Очень приятное матовое покрытие.Чуть позже дополню отзыв.
Beautiful soap dish. It went fast. At first very pleased and was happy with the purchase, but somewhere in 1,5 weeks, it stopped working :( the sensor does not react :( maybe the water went nowhere).-(I hope it dries and will work through time, and if not, then it means threw 800 rubles to the wind :(
Cute miniature dispenser. When working, it makes a non-loud buzzing sound-not critical. The dose of soap is not regulated, but the quantity is the most.
Very good packaging, everything was wonderful. Works very well.
Awesome, fast shipping, and pack so safely no damage, very good store answer my questions immediately, Ali needs more sellers like this