We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
Shipping time varies by location. These are our estimates:
|Location||*Estimated Shipping Time|
|United States||10-30 Business days|
|Canada, Europe||10-30 Business days|
|Australia, New Zealand||10-30 Business days|
|Central & South America||15-30 Business days|
|Asia||10-20 Business days|
|Africa||15-45 Business days|
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
We do not issue the refund if:
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
Aquarium Cleaning Tools Set
Top picks just for you
הגיע מאוד מהר, ארוז מצוין. נראה מאוד איכותי. אני מאוד מרוצה
Fast shipping. In appearance, the quality is not very good. Fast Delivery
Delivery by express, to Postamat. Select the place was absent, the goods entered the post office at the other end of the MSC. The set is made of steel. Scissors are sharp, the edges could be rounded a little more.
Доставка очень быстрая за 5 дней. Нержавеющая сталь качество инструмента хорошее
Stunning shipping speed, in two days at home, good quality, highly recommended
Thanks for the shipped items. Was good and I think the T4 black design is a shift away from the SS look. My Eleocharis acicularis 'Mini' are still in the very early growing stage but will the scissors will come in handy in another 60 days time.
At was very long but I'm very happy thank you very much to the store I recommend
Delivery 4 days in Moscow. good tool for aquarium care. Scissors are comfortable, tweezers are not tight. Satisfied
Great product, the scissors cut very well
Thank you very much for the wonderful set! All as in the picture. Already tried in a difficult case in a large aquarium. Without them it would be difficult!
Super tools! After order, the store sent the order within 1 day. Everything was tracked. Delivery is very fast. 12.08.2021 ordered, 25.08. Got it. The seller is very advised!
delivery very fast, scissors could be better, they are curved.
Order confirm to item ordered
Came bent slightly straightened the metal soft and so pleased with the purchase.
Быстрая доставка, качественный товар. Спасибо!
A good set, everything is functional-cuts, enough. Delivery lightning. I ordered 23.08, 26.08 already brought